Blue Mountains Australia
Plumbing, Drainage, Gasfitting, Electric Eel. Ph:4759-2748 Plumbing, Drainage, Gasfitting, Electric Eel. Ph:4759-2748Hazlaw Plumbing & Gas Australian Ugg Boots, Sheepskin and Cowhide Products Australian Ugg Boots, Sheepskin and Cowhide ProductsBlue Mountains Ugg Boots Fall in 'Like' with Blue Mountains Australia on Facebook. Fall in Like with Blue Mountains Australia on Facebook.Blue Mountains on Facebook Call to discuss your next web project. Phone: 4751-7298 Call to discuss your next web project. Phone: 4751-7298Stralia Web Your local independent cinema. All tickets all sessions $12.00 per person. Your local independent cinema. All tickets all sessions $12.00 per person.Glenbrook Cinema

Blue Mountains News

Destination Ambassador Training for Local Taxi Drivers

Source: Blue Mountains City Council
Archived 5 Jan 2019 - Posted: 6 Nov 2018
Director of Katoomba Taxis, Mike Hayden, one of the taxi drivers who participated in Destination Ambassador training recently.
Local taxi drivers are being trained to be tourism advocates, in an innovative pilot program.

Eleven taxi drivers, from Katoomba Taxis, attended Destination Ambassador training on 26 October.  It is the first time the program, a Blue Mountains City Council and TAFE NSW initiative, has been offered to the local taxi industry.

Mayor, Cr Mark Greenhill, said Destination Ambassador training has previously been run for 10 of Council’s Visitor Information Centre (VIC) staff.

“Council trialled its Destination Ambassador Program over the peak Christmas/New Year period last year where our Visitor Information Centre staff provided directions, advice and/or user-friendly maps to more than 6,000 domestic and international visitors as they arrived and exited at Katoomba Station,” Cr Greenhill said.

“Also encouraging local taxi drivers to become advocates for the Blue Mountains makes perfect sense. Taxi drivers are often the first locals to come face to face with visitors, when they get off the train, and who better to recommend what our beautiful region has to offer.”

Mike Hayden, Director of Katoomba Taxis, said drivers were delighted to be involved in Destination Ambassador training.

“This initiative has presented Katoomba Taxis with an excellent opportunity for developing collaboration and engagement with the Council, TAFE and other Blue Mountains tourism stakeholders to drive the future of tourism in the area,” Mr Hayden said.

“The focus on excellence in customer service and in depth knowledge of the upper Blue Mountains area (as well as local businesses and tourist attractions) will further enhance the Taxi service, not only for our regular customers but also for the growing numbers of visitors to this World Heritage Area.”

Almost 80 small business owners – including local tourist operators – also attended our Low Cost Online Marketing Training workshop on 23 October. The session covered 100-plus low cost marketing ideas and was run in conjunction with the Western Sydney Business Centre.

Recent tourism industry training sessions, the state’s best-performing Visitor Information Centre at Echo Point, as well as the new industry-led tourist information centre at the top of Katoomba Street are ensuring visitors are getting the full picture when visiting the upper Blue Mountains.

“The Blue Mountains is one of only a handful of leading international tourism brands within NSW,” Cr Greenhill said.

“Our Destination Management Plan was developed to guide the sustainable investment, marketing and promotion of the Blue Mountains region as a desirable destination and to support visitor demand. Visitor growth must be sustainable and balance with the needs of local residents. And getting the right combination of contemporary visitor information services at Katoomba, the peak tourism hub, is vital.”

This article archived 5 Jan 2019

 
GHOST HUNT PARANORMAL INVESTIGATION GHOST HUNT PARANORMAL INVESTIGATION GHOST HUNT PARANORMAL INVESTIGATION Ghost Hunt with Paranormal Pete & Team Saturday 24th March.

Recent News

Lithgow LGA Australia Day Ambassador Announced
Lithgow LGA Australia Day Ambassador Announced
The Australia Day Council has announced our Australia Day Ambassador....
Calling for New Members for Our Youth Council
Calling for New Members for Our Youth Council
Blue Mountains City Counil are looking for new members for the Blue Mountains...
1860 Descent into the 'Blackest Midnight Darkness'
1860 Descent into the 'Blackest Midnight Darkness'
Even today, with technological aids such as mapping and digital survey...
Fabulous Arts Projects Rolling Out in 2019
Fabulous Arts Projects Rolling Out in 2019
The Blue Mountains City of the Arts Trust grant partners for 2018/19 came...
Digital Art of Ageing Exhibition
Digital Art of Ageing Exhibition
Check out the amazing Art of Ageing digital exhibition featuring some...

What's New

SPINA-BENIGNETTI Piano Duo
SPINA-BENIGNETTI Piano Duo
Blue Mountains Concert Society
OPENING & CLOSURE HOURS
OPENING & CLOSURE HOURS
Little Wombat Gallery and Roslyn Elms Images
Family friendly Ghost Tour
Family friendly Ghost Tour
Blue Mountains Mystery Tours
Romantic Escape Blue Mountains
Romantic Escape Blue Mountains
Federation Gardens and Possums Hideaway
News Menu:

Have You Visited

Announcement
Summer @ Lindsay's Cafe - RelaxA wonderful place to relax. Cool & air-conditioned inside, delightful outside. Next to the Norman Lindsay GalleryView Lindsay's Cafe »
Share Blue Mountains Australia
Join us on Facebook