Blue Mountains News

Blaxland Local Recognised at National Travel Industry Awards

Source: The Travel Authority Corporate
Archived 16 Oct 2018 - Posted: 18 Aug 2018
LtoR: Blaxland local and 2018 NTIA Young Agent of the Year Finalist, Karla Sinclair, with colleague Hannah Moore at the NTIA Gala Dinner in Sydney.
Blaxland local named as finalist in Young Agent of the Year category at Australian Federation of Travel Agents (AFTA) National Travel Industry Awards Gala dinner in Sydney.

The NTIAs were held in the Grand Ballroom at The International Convention Centre, and attended by 1,300 leading travel industry representatives from across Australia.

Blaxland local Karla Sinclair has been recognised as one of the best of the best young Travel Agents in the country at the annual NTIA Gala Dinner in Sydney.
 
The 22 year old was named as a finalist after achieving an impressive tenfold increase in annual bookings for her agency, The Travel Authority Corporate, across the 2 year judging period.
 
“It was a nerve-wracking experience to present in front of the NTIA judges, especially sharing my personal take on the Australian travel industry from a young person’s perspective,” says Karla.
 
“It was also a proud moment to share how I’ve grown from around 900 annual bookings to more than 10,000.” 
 
The St Mary’s Senior High alumni gained energy business Snowy Hydro Ltd as a client through her work as a consultant for their large scale energy storage project ‘Snowy 2.0’, and is currently issuing more than 6,000 tickets annually to the organisation.
 
Karla’s personal style of customer service and regular face to face meetings made a positive impression, as the company elected not to pursue a tender process and awarded a two year contract to Karla’s agency.
 
“I’ve been called the ‘snowy queen’ around the office, and I think it’s going to stick.” 
 
Karla’s passion for tourism stems from a strong family influence, particularly her grandmother, Val Sinclair.
 
“All my family members travelled, and as I was one of the youngest in the family I would hear all their stories and loved seeing the photos they shared. It was my gran who was my biggest supporter in my choice of working within tourism, she encouraged me to take and learn from every opportunity.”
 
Having completed a Certificate II in Tourism, Karla believes there is room for improvement in developing clearly defined entry pathways for young people looking for a career in travel.
 
“It’s confusing at the start – there needs to be accredited education and training courses at the tertiary level. Encouraging industry partners to get involved with new internship or mentoring programs would also really help young people get their foot in the door.” 
 
Karla’s long term aspiration is to provide mentoring support to young people who are looking to work in the travel industry, and she encourages any Blaxland youth considering a career in tourism to take advantage of local opportunities.
 
You are living in one of the most iconic destinations in Australia, go out and get the experience that is available! There are various opportunities like Scenic World in Katoomba or even volunteering at any of the information centres located throughout the mountains - a little knowledge goes a long way.

 
Peter Hickey Photography Peter Hickey Photography Peter Hickey Photography Peter Hickey Photography

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