Cloudlands

Terms and Conditions - Cloudlands

TARIFFS:  Midweek $550 per night, minimum stay 2 nights (tariff covers up to 8 people staying) Weekends $650 per night, minimum stay 2 nights, 3 nights on a Long Weekend (tariff covering up to 8 people staying). Longer stays please request a quote.


PAYMENT
DEPOSIT - To secure a booking, $200 non-refundable deposit by EFT (Electronic Funds Transfer) is required. Upon receiving deposit, booking is then confirmed in writing and dates blocked on calendar by Cloudlands owner/host. BALANCE is then due 7 days before your stay.

BONDS - Payable when balance is due and 7 days prior to booking. A $300 refundable bond is required and is refunded to nominated account within 7 days of departure less any costs for breakages or damage to the property.

The person who makes the booking is responsible at all times and will be charged accordingly. If full payment has not been received 7 days prior, we reserve the right to cancel the booking.

CANCELLATIONS

Where cancellation of a booking is requested, a minimum of 14 days written notice prior to your accommodation commencement is required.

If full payment has been given 7 days before a booking or earlier and there is a cancellation request, genuine attempts will be made to rebook for the same period of stay and payment will be returned to you. If not, your payment may be forfeited. Travel insurance is highly-recommended prior to your stay.

In the event of a no show on booked dates, all payments received to confirm and hold booking will be forfeited to Cloudlands, and the dates released

HOUSE RULES AT CLOUDLANDS

Check-in after 3 pm
Check-out at 10 am
Self check-in with keysafe. Hosted accommodation, with owner onsite to offer assistance as necessary. Host will welcome guests as soon as possible after their arrival to familiarize them with location/equipment/answer questions.
No parties or events
Not suitable for children under 12. Children over 12 charged full adult rate.
No smoking or pets
No furniture to be moved
Barbeque to be cleaned prior to departure
Great care is taken to detail and clean the Retreat to a very high standard and it must be left in a similar state when guests depart or additional cleaning charges will apply.
All major damage/breakages must be paid for. Please report any minor breakages - such as glassware. No charge.
The person who books assumes responsiblity for the group
This property is on acreage in a quiet, yet central cul-de-sac. Local amenity and neighbours must be respected. Excessive noise will not be tolerated.
Security bond of $300 is required in advance
 

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