Welcome to our Customer Support. Here you'll find all the information you'll need to know about ordering from Modeller's Shipyard or to get support to build your model. Whether you're a new customer or you've been a Modeller's Shipyard customer for some time, we want to assist you as much as possible. To help you find the information you're looking for we've included brief descriptions of the contents of each page.

Catalogue Request

If you’d like to purchase our catalogue through the post then CLICK HERE.

Downloadable Catalogue

If you have chosen not to receive our catalogue through the mail or have just misplaced it then CLICK HERE to download the PDFs.

Postal Details

View our Domestic and International postal policies and charges.

Kit Building & Technical Support

Our support extends to your complete satisfaction with your order. If you need assistance with the kit you purchased we’re there to help you. Just send an email, write to us or give us a call. Remember to tell us the kit name and the model #.

Contact Information:

Phone: +61 (0) 2 4739 3899
Fax: +61 (0) 2 4739 3877

Email: technicalsupport@modelshipyard.com.au

Postal: PO Box 150
BLAXLAND NSW 2774
AUSTRALIA

Returns & Exchanges

Our guidelines on products to be returned and/or exchanged are explained.